Frequently Asked Questions
Komodo National Park entrance fees, activity tickets, etc.
How much are the entrance fees and activity tickets for Komodo National Park that are not included in the tour price?
≪ Komodo National Park entrance fee/day≫.
*Please note that entrance fees are subject to change without notice.
≪Island hopping tour, sunset trip/person≫.
Komodo National Park entrance fee, activity tickets, ranger guide fee, mooring fee
Total Rp350.000 (Mon-Sat) / Rp400.000 (Sundays and public holidays)
≪Diving tour/person≫.
Komodo National Park entrance fee, activity tickets
Total Rp175.000 (Mon-Sat) / Rp250.000 (Sun, public holidays)
Komodo diving
Can I request a dive site on the day?
よくいただく難しい質問です。
当日のスケジュールは海況、スキル、季節やカレントなどによって決定します。
事前のリクエストは出来ませんので、予めご理解いただければ幸いです。
Komodo diving
Do I need a medical history certificate to take part in a diving tour?
If you are currently in hospital or have a pre-existing medical condition, a doctor's certificate is always required in advance.
A health certificate issued within the past year is required. Please present this to staff on the day of the tour.
Valuables
Can I leave valuables with you during the tour?
Sorry, we are unable to store valuables during the tour. Please use the hotel's safety deposit box or other safe deposit boxes beforehand.
General tours
When will we know if the tour is cancelled?
The local coastguard will decide whether or not the vessel will be able to set sail on the day of the tour. If the tour is cancelled, the customer's contact details provided in advance will be contacted. Please understand this in advance.
Komodo diving
Are there age or other restrictions on taking part in a diving tour?
For safety reasons, we request that those who are unsure about their fitness or skills, or Jr divers under the age of 15 with depth restrictions, participate with a private guide. For a private guide, please select 'Private Guide' on the option selection screen when you apply for a regular tour.
Please check the checklist at the URL below and consult your doctor if any of the items apply to you.
https://www.padi.co.jp/pj_pros_site/forms/pdf/rm19j.pdf
Komodo diving
Can I join a dive even though it was 18 months before my last dive?
If it has been more than a year since your last dive, please join a refresher course for safety reasons. Please add 'Refresher Course' as an option when you apply for a diving tour.
Komodo diving
My licence is PADI Scuba Diver. Can I join a diving tour?
For safety reasons, we only accept OW divers (or equivalent) and above on our regular diving tours. Scuba divers have a depth limit of 12 metres and cannot join in the same group as regular tours. Please select 'Private Guide' from the option selection when applying.
Komodo diving
What languages are supported?
We speak English, Indonesian and Japanese.
Currency exchange and ATMs in Labuan Bajo
Are there any exchange offices or ATMs in Labuan Bajo?
There are several exchange offices and ATMs in the town centre. Credit cards are accepted in most supermarkets and restaurants.
Our tours
Can I use my credit card to pay for the tour?
Yes. Yes.
Payment can be made in cash (Indonesian Rupiah) or by credit card.
Credit card transactions are subject to a 2% VISA, 2% Master, 2% JCB and 3% American Express service charge.
Please note that the credit card charges are 2% VISA, 2% Master, 2% JCB and 3% American Express.
Our tours
I am travelling to Labuan Bajo in the rainy season. Do you have any essentials?
From November, Labuan Bajo enters the rainy season. Dengue fever occurs all year round, but be aware that mosquitoes are particularly likely to breed during this hot and humid period. Please bring insect repellent and long-sleeved long trousers when visiting here.
Our tours
Is there free wifi in the town of Labuan Bajo?
Unfortunately, there is no free Wifi in the town of Labuan Bajo.
Some restaurants and cafés in the city centre near the port are equipped with Wifi, but the speed is slower than in your country and it is not yet widespread.